Warranty Repairs* No charge for hardware issues on Macs covered by Apple Limited Warranty, AppleCare or Midtown Digital 90 day warranty.
Diagnostic Fee $65 (Fee may apply if additional work required to fix computer. Customer will be contacted for approval prior to technician going ahead with work)
Hard Drive Installation $45 – $85 (depending upon Mac)
OS/Software Installation $45 Installation and reinstallation of OSX operating systems and other software such as Parallels, Office for Mac, Quicken, etc. will incur a fee of $45.
Data Transfer $45 – $85 If the new device was bought from us and was accompanied by trade-in of another Apple device, the data migration from one other source will be free of charge. If the new device is bought from us without any trade-in, a $45 service fee will apply. All other data transfers and migrations from additional sources will incur an $85 fee. (Please note additional fees may apply to troubleshoot hard drive where are defective or have software issues)
Adware/Virus Scan + Removal $85 Includes scan of entire hard drive for infected/malicious files and removal of known browser extensions that cause unwanted/intrusive pop-ups and URL redirects to harmful webpages. Any infected files are deleted and we save a screenshot of the scan results to your desktop.
Password Reset $25 We can change the password on any user account on your Mac if the password has been lost, forgotten, misplaced etc. We can also help you recover your AppleID, iCloud, iTunes, AppStore and email passwords. (Note passwords cannot be reset if a disk is encrypted with FileVault, resetting a user account password will remove any previously saved passwords).
RAM Install (free) With most Macs when RAM purchased from us. $45 service fee will apply for RAM installs on Mac mini models.
Miscellaneous Services Please see Service Technician for services not listed here
*Apple Limited Warranty, AppleCare or Midtown Digital warranty does not cover software issues. If customer wishes us to resolve these issues a minimum $65 or more will apply. Please note warranties may be voided if Macs have physical or liquid damage.